Frequently Asked Questions

Need help placing an order or finding an accessory for your vehicle? Have a question about an order you have already placed? Please read our FAQs. If you still have any additional questions or concerns please do not hesitate to email or call us - we're always here to help.

SHOPPING INFORMATION

Shipping Information

For Shipping Information, please click here.

How long will delivery take?
What is your return policy?

Click here to read our return policy.

How do I check the status of my order?

After your order is shipped, we will send you the order tracking number via email. Some products, including but not limited to custom seat covers and car covers, are custom-made and require us to obtain tracking information from the manufacturer. For these orders, please wait patiently for order status updates.

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PAYMENT INFORMATION

How do I pay for my order?

We accept Credit Card, Visa, MasterCard and more secure payments.

1. Credit Card via paypal.
We accept Credit Card, Visa, MasterCard and more secure payments.

2. PayPal.
The most convenient payment method in the world.

3. Wired transfer
For order which is more than $1500, please contact us for the T/T bank account.
Note: Please send us the T/T copy after you finish trasfering;

4. Western union
Please contact us for the Wester Union payment account.
Note: Please email us the following information after you have paid using Western Union
1) The 10 digit control number.
2) Sender’s full name.
3) The exact amount you send.
4) Sender’s address.
5) Your shipping address

Do you offer financing?

IncarPassion 现通过 Affirm 提供超过 250 美元订单的便捷分期付款服务。您可以选择 3 个月、6 个月或 12 个月的付款计划,作为信用卡付款的替代方案。了解更多

Can I change or cancel my order?

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What is ``package tracking`` in my orders?

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TESTIMONIALS

Customer Reviews

They have already used our services

Installation

How to Installation

Technical Support - After-Sales Technology |Installation & Troubleshooting:

Working Hours (UTC+8)
9:00AM - 6:30PM (Monday to Saturday)
+ 1 (949) 358-4793 or 13044219654 (text via
'WhatsApp' order number and pictures/video of the issue)
Please allow 24-48 hours for Technical Support inquiries to be response.